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Doctor, You are Working Too Hard!Do you feel that you're not producing enough and making enough money, but are working more and more? Training and using your staff properly is key to success.
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Your Office Appearance is HugeThe appearance of your office makes a huge impact on the opinion patients have of your practice. How do you make sure that it stays sparkling and clean?
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You Have a Great Team, but do You Have a Bullpen?How do you structure an all-star team? One of the best things to do is to have a "bullpen". This will enable you to operate seamlessly without missing a beat.
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Where’s My Money?Do you have trouble collecting the money you're owed? Having systems & protocols for you and your staff is the best way to ensure you're paid what you're owed.
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When a Staff Member Complains About a Co-workerEmployee relations can be difficult to manage. What do you do when a staff member complains about another coworker? How do you handle the situation effectively?
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When is it a Good Time to Fire an Employee?No one likes having to let an employee go - but when the time comes, we all do what needs to be done. How do you know when is a good time to fire an employee?
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What is the One Thing a Successful Practice Should Never Do?If you wish to be truly successful, there is something that your practice should never do. It's a relatively simple, yet crucial piece of your customer service.
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Advantages of an Associate - Training Specifics - Part 2The process of bringing on a successful new associate involves properly training him or her. This blog covers some of the steps in this whole process.
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Advantages of an Associate - Part 1Having associates can greatly benefit your practice, but you do need to train them to meet your practice protocols for the best contribution to your office.
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How Do You Know What Practice Area Needs the Most Focus?You have so many things that demand your attention in your practice, so how do you know what area really needs your attention? Check your "vital statistics."
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Hey Doc, Lighten Up!Your mood and attitude affect everyone around you in your practice, from your staff to your patients. A smile can make a huge difference in your day.
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How to Collect All the Money Owed to YouBeing a great doctor is important, but your practice won't stay open if you aren't profitable. You have to collect the money owed to you.
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How to Become an Absentee OwnerHow efficiently is your practice managed? Could it run successfully without you around? Systems and protocols could make that possible.
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Making Resolutions and Developing a Plan for SuccessHave you developed New Year's resolutions? If your goal-setting isn't working, it's because you aren't developing an action plan that will get you there.
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Getting the Most Out Of Your New AssociateNew associates will know all about practicing medicine, but usually don't know how to market a practice. Training them well can help make the transition.
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Do Your Staff Members Know Their Top Priorities?Does your staff know your top priorities? Do they know the main function of their jobs? You might be surprised! Learn how to successfully manage your practice.
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Do You Have Enough Staff?Do you have enough staff members to take care of the tasks that need completing in your practice? Spend time on making your office efficient and productive.
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Don’t Be a Stupid OwnerDoctors often have too much in their schedules and not enough time to get things completed. Don't be a stupid owner! Delegating tasks is essential to success.
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Do You Have a Day to Make it Rain?Do you spend all of your time seeing patients but can't find the time to make a marketing or business plan? Set aside a day to really make things happen!
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9 Ways to Save Time: Part TwoLearn the last five pieces of advice from podiatrist Dr. Peter Wishnie to use your time wisely and save time for the important things in life.