The trials and tribulations created by perceived generational differences are plaguing many of our members. So often I hear “Well, he or she is a Millennial...that explains it.” What!?! You can’t judge people by classifications, not even generational. You can only judge people one person at a time. Having said that, there are great and many differences in how Boomers were raised, how Generation X’ers were raised, and how Millennials were raised and see the world. Our core values are exactly the same, but how we approach, in this case, our work IS different. Rem and Dave Frees sort out the whole issue and give you specific strategies you can institute immediately to get your office on track and happily humming right along!